GDPR Compliance

Last updated: September 2024

Introduction

The General Data Protection Regulation (GDPR) is a European Union regulation that governs the collection, processing, and storage of personal data of individuals located in the EU. Although clever-voyage operates primarily in Australia, we are committed to respecting and protecting the data rights of all users, including those in the European Union.

Data Controller

For the purposes of GDPR, clever-voyage acts as the data controller for personal information collected through this website. Our contact details are:

clever-voyage
Level 12, 180 George Street
Sydney NSW 2000
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal obligation: Where processing is necessary to comply with legal requirements applicable to us.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights.

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or significantly affect you.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive many requests, we may extend this period by up to two months, and we will inform you of any extension.

International Data Transfers

As we are based in Australia, any personal data you provide may be transferred to and processed in Australia. Australia is not currently subject to an adequacy decision by the European Commission. However, we implement appropriate safeguards to ensure your data is protected in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal data is no longer required, we securely delete or anonymise it.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with your local data protection authority. For EU residents, you can find your local authority through the European Data Protection Board website.

Changes to This Notice

We may update this GDPR notice from time to time. We will notify you of any significant changes by posting a notice on our website.